Rate Appletree Medical Centre - 2025 Midland Ave
Ratings for Appletree Medical Centre - 2025 Midland Ave
Where to begin. I have lost most of my sense of smell, so I was sent to this office. The first visit wasnt too bad. waited 30 mins, Dr Crontin was a bit condescending in the way he spoke to me, and came across very sure of himself. I forgave the attitude because I wanted to know what was wrong with me. The second visit was completely unacceptable in every way. First, I waited 2 HOURS for a scheduled appointment. I asked at about the 45 minute mark what was going on, and they told me there were 'Complications with another patient' however not a single person came out of Dr. Crontin's office the whole time I was there. I would have rathered them just tell me that it was going to take long and I would have rescheduled. No apology from anyone on the wait time. The room has medical tools all over the coulnter in no particular order, and a jar on the floor with a latex glove covering the top with a tiny hole for the nasal scope to sit in for sterilization... It looked anything but sterile. Not to mention that thing went down my nose and right back into the jar. Plus he looked into my ear with that ear thing without putting on one of those plastic sheilds and put it right back down on the counter with the other tools. (I wish I coul post pictures)This is a followup appointment and Dr Crontin comes in and starts introducing himself... I'm like, 'we've met, this is a followup appointement'. He says,(and I'm not kidding) 'Oh, well what did I say the first time?' I was annoyed. Then he was asking me what kind of antibiotic he put me on, using all this medical jargon, I'm like 'I have no idea what you prescribed me, please check your charts.' He asked me if he had sent me for an xray, I said no, because we had not talked about xrays AT ALL our first visit. He goes into the room across the hall and calls the hospital to get me a CT scan, but I can hear every word he is saying. He proceeds to tell the woman on the phone that he had sent me for an xray but I never followed through. I was so angry! How dare you lie to make yourself seem less incompetent!! He then comes into the room told me that it could be cancer. NO KIDDING! EVERYTHING COULD BE CANCER... It was such an un-necessary scare. He could have just said it could be anything at this point, lets wait for the CT scan and we'll talk then. My CT scan results came back over a week ago and I hadn't heard anything, so I called in. He has labeled it as 'no follow-up needed'. I guess it wasnt important to let me know that we could rule out cancer... What an idiot. He should really retire.
I had an appointment at 7:00 pm on August 9, 2017. I booked that appointment specially to go there after work and not to waste time waiting in line. When i arrived the receptionist told that i have to wait about 15 min for doctor Raut, Abhishek to get free. Overall, my waiting time was 45 minutes !! When appointment was set to be at 7pm, unacceptable! When i asked the receptionist why then they schedule exact time if it is the same as walk-in service, she turned with a back to me and was silent. When i asked her second time - she just simple said that its not her responsibility- up to doctor. No apologies for wasted time, nothing! Not professional at all! Then she let me in the room where i waited more 15 min for the Dr. Abhishek Raut. Whe he arrived and i said him that its not normal to wait 1 hour already when I booked an appointment specially not to waste time in line- he made a stupid smile and started to ask questions related to health. In the end- Dr. Raut did nor help me and gave me expected professional service. He is not sure in the diagnosis when it comes to simple soar throat with a possibility of tonsillitis. He started to advise to test myself for various allergies even when i told him that i am already checked for them. Lost in words, seems not professional at all. In the end he even went rude telling if you will feel bad tomorrow you can come to me and wait one hour more (knowing that i already wasted my time). Its obviously rude, not polite and shows him as a doctor from totally unprofessional side. Not worth to go for appointment with him at all. Receptionist are not nice and friendly, not able to speak up and treat patients of the clinic as it supposed to be.